Recently, I lost my wallet. I don’t even remember the last time I lost my wallet because it was so long ago. My initial reaction was disbelief. “No, it must be here – somewhere” I said to myself. I tried to think of the last time I used my wallet. It was well over three hours ago! Yikes! Now, I’m sitting in my apartment with an empty purse. After the initial stage of denial, the next stage was panic. How many cards do I have in my wallet? Was it two or three cards and a debit card? I had to think carefully. Once I determined the number, I started to call the banks to deactivate my credit cards and debit card. Funny enough, whoever found my wallet started to use my credit cards. The reason I know this is because the nice customer service representatives asked me to verify my recent purchases. For example:
Bank employee: ”How about this $4.95 at Starbucks?”
Bank employee: ”How about this $62.95 at Duane Reade?”
Bank employee: “How about his one – $80.34” at White Castle?
If you’re like me, my short term memory is unreliable. I don’t remember what I had for breakfast this morning, let alone what I purchased the last couple of days. Luckily, I keep track of every purchase using my Birdy account. I was able to log on to the website and easily verify which purchases I did make and which purchases I did not. It was an unexpected usefulness that I did not think of. The $4.95 at Starbucks – that’s me. The $62.95 at Duane Reade – not me. And neither is the $80.34 at White Castle. Whoever stole my wallet had a king’s feast at White Castle!
Hope this helps! Keep the Birdy in mind the next time you need to verify purchases.